7CRM for Retail Energy Providers
Pricing Management
Optimize pricing strategy for customer acquisition/retention and profitability goals using big data analytics to run revenue, margin and attrition analysis for every customer on every eligible rate plan.
Margin and Risk Management
Identify your most profitable customers by running margin analysis on your entire customer population and learn who may also be most vulnerable to competitive forces due to ‘high bill’ and ‘wrong rate’ challenges.
Customer Management Tools
Enable CSRs and Key Account Managers to instantly identify ‘high bill’ root cause, answer ‘best rate’ questions, and address bill impact inquiries on what-if scenarios, such as installing solar or buying an EV.
Complex Billing Support
Eliminate manual billing errors and reduce labor cost with automated billing for the most complex rates and billing scenarios.
Channel Partner Portal
White labeled customer management portal with commission payout and customer status reporting functionalities.
Settlement & Shadow Billing
Support for multi-party, complex business models with TDSPs, renewable energy suppliers, virtual power plants and third-party product/service providers. Monitor and capture potential erroneous charges for trading within ISO/RTO jurisdictions.
Superior Business Intelligence
Increase Competitiveness and Reduce Cost
Benefits of BOS Cloud for Retail Energy Providers
- Modular Componentized Architecture – Address the most pressing pain points first
- Cloud Based Solution – Requires low IT support and can be up and running in about six months
- Best in Class Rate Management – Model and launch new rates and promotions quickly
- Revenue Grade Accuracy – Backed by an SLA to provide accurate analysis and recommendations
- Whole Population Business Intelligence – Revenue, margin and attrition analytics
- Empower Channel Partners – With tools needed to acquire and manage customers efficiently
